Quantcast

Customer Service

We pride our self and making customers happy. Please feel free to contact us for unusual circumstance.we will always do our best to to help our customers.

Shipping & Delivery
We ship all items within 2 business days of purchase.  At this time we only offer standard shipping (UPS Ground).  We ship to the Continental United States.  You will receive a tracking number via email.      
Privacy & Security

Your privacy is important us.  We understand that you entrusting us with personal information and we will take every precaution necessary to ensure that your privacy is not compromised.  We will never sell any of your personal information to other parties.  We run our website through Magento and you can read their entire Privacy Policy here:

Returns & Replacements

Please use the “Orders and Returns” page to make necessary changes to your order or facilitate a return or exchange.  If you are unsatisfied with your purchase, we accept returns and exchanges within 30 days of purchase.  The items must be unused, undamaged, and in the original packaging if applicable.   The customer is responsible for additional shipping fees.  You are responsible for the shipment until it arrives at our door so be sure to get a shipping receipt.  If it is determined that there is a problem with the product and either we are at fault or the manufacturer, shipping charges will be refunded to you.    Your money will be refunded via Paypal (either to your Paypal account or credit card) after we receive the return.

Ordering

You have the option to create an account for expedited checkout or check out as a guest.  Add items to your cart that you wish to purchase and proceed to checkout when you are ready to finalize and pay for your purchase.  You will receive an email confirmation of your purchase.


Payment, Pricing & Promotions

All payments are processed using Paypal.  Taxes will be charged on all orders shipped to a California address.  Promotional codes can be entered in the shopping cart page.  You can request an estimate for shipping and tax on the shopping cart page as well.


Viewing Orders

To view your order, use the “Orders and Returns” page.  To make this process quicker, be sure to have your order ID number on hand.

Updating Account Information

To update your account information, please login through the “My Account” page and update any necessary information, at any time.